Crawford Report SHOCKS: Skyrocketing Costs and Crippling Claims Complexity Threaten Disaster!

Crawford & Company has published its latest report detailing important developments and the continuing operational challenges in the global claims landscape.

The report highlighted the measurable impact of both the frequency and intensity of extreme weather events. In Crawford’s words, “a new normal” is emerging as insurance sector volatility due to climate change-induced catastrophes is on the rise.

This further accentuates the urgency for the insurers and claims professionals to rethink their strategies for managing complex large-loss incidents.

The report identifies rising inflation as one of the foremost concerns. Supply chain complications coupled with international tariffs are resulting in elevated servicing and construction costs, further inflating the total claims figure.

Increasing business interruption claims

The volume and impact of business interruption claims is also on the rise. Business interruption emerged as a major concern for 31% of businesses in 2025.

According to the report, the combination of natural catastrophes and disruptions to global supply chains is causing these longer-lasting and more costly operational halts.